Data Selling
Hamara policy: nahi karte. Aapka profile third-party advertisers ko nahi bechtay. Aapka JazzCash, Easypaisa ya Raast account data external partners ke sath share nahi hota.
LEGAL REFERENCE
Privacy Policy jo aapke liye likha gaya hai
d12 par aap jab account khulte ho, aapka personal information surkshit rehta hai. Hamara privacy practice simple aur transparent hai — ham samjhate hain ke hum kya collect...
Data encryption activeLocal payment secureAccount verification process
Hamara privacy posture aur data handling
Jab aap d12 par account banate ho, ham aapka naam, email, phone number aur JazzCash, Easypaisa, SadaPay ya Raast ke through payment details collect karte hain. Yeh information sirf account verification aur transaction processing ke liye use hota hai. Ham kisi third party ko aapka data nahi bechte. Aapka withdrawal history, login timestamps, aur game session records hamara server par encrypted form
mein store hote hain. Jahan local qanoon ijazat deta hai, wahan ham aapka data local data centres mein rakhte hain. Account deactivation ke baad, ham aapka personal data 90 din tak retain karte hain kyunke compliance ke liye zarurat hoti hai, phir delete kar dete hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
AAPKI SURKSHA HAMARI RESPONSIBILITY
Kyun aap d12 par apna data surakshit samjh sakte ho
Encryption Standard
Hamara pura platform TLS 1.2 encryption use karta hai. JazzCash aur Easypaisa dono ke sath aapka payment data encrypted tunnel mein chalti hai, aur hamara server par salted hash format mein store hoti hai.
Payment Partner Compliance
SadaPay aur Raast ke saath hamara integration Pakistan State Bank ke guidelines follow karta hai. Har withdrawal request ke liye multi-factor verification mandatory hai aapke account mein.
Session Security
Aapka login session 15 minutes ki inactivity ke baad automatically terminate ho jata hai. Mobile app aur desktop dono par yeh rule apply hota hai. Logout karte waqt, session data immediately clear hota hai.
Third-Party Audit
Hamara data handling process annually independent security auditor se check hota hai. Audit report hamari compliance team ko review karta hai aur weak points fix karte hain.
Breach Response
Agar koi data breach hota hai, ham 24 ghante mein affected users ko email se notify karte hain. Response plan mein immediate credential reset aur free monitoring service include hai.
Local Jurisdiction
d12 Pakistan mein operate karta hai aur supported ilaqon ke local data protection rules follow karta hai. Aapka data Pakistan ke bahar legally nahi transfer hota without written consent.
HAMARA VERSUS GENERAL PRACTICE
Kaise hamara privacy approach alag hai
Cookie Tracking
Hamara website sirf essential cookies use karta hai — login, timezone, language preferences. Analytics ya retargeting cookies optional hain aur aap Settings mein opt-out kar sakte ho.
Account Deletion
Account delete karte ho to 90 din mein hamara server se fully remove hota hai. Compliance records (tax, transaction logs) separately archived rahte hain, personal identifiers hata diye jate hain.
Payment Data Retention
JazzCash, Easypaisa, SadaPay withdrawal records 7 saal rakhte hain kyunke financial regulation hai. Lekin aapka card details ya bank login credentials kabhi store nahi hote — JazzCash aur others directly handle karte hain.
Consent Granularity
Account setup ke waqt aap specifically consent de sakte ho push notifications, promotional SMS, aur game analytics ke liye. Har consent independently toggle kar sakte ho — sab ko accept karna zaroori nahi.
IP Address Logging
Hamara login audit trail mein aapka IP address, device type aur location approximate log hota hai (city level tak). Aap kisi bhi time Settings mein apna login history dekh sakte ho.
Children's Data
d12 par 21+ hi account bana sakte hain. Agar hamara system detect kare ke minor ne account use kiya hai, ham immediately suspend karte hain aur verification request bhejte hain.
Privacy ke liye built-in safeguards jo aapka account defend karte hain
Two-Factor Authentication
Aapka d12 account mein login karte waqt phone OTP ya authentication app use kar sakte ho. Yeh extra layer ensure karta hai ke sirf aap apne account ko access kar sakte ho, password leak hone ke baad bhi.
Password Hashing
Aapka password plaintext mein hamara database mein kabhi nahi jata. Hum bcrypt algorithm use karte hain — salted aur multi-iteration hashing. Even agar hamara database leak ho, passwords recover nahi ho sakte.
Account Recovery
Agar aap apna password bhool gaye ya account access lose kiya, hamara recovery process email aur phone verification use karta hai. Temporary recovery codes apne secure notes mein save kar sakte ho setup ke waqt.
IP Whitelist Option
Advanced users ke liye IP whitelist feature available hai. Sirf apne trusted devices se login ho sakta hai — travel ke waqt whitelist update kar sakte ho security without losing convenience.
Suspicious Activity Alert
Naya device se login, new payment method, withdrawal city change — ye sabhi events ke liye ham email notification bhejte hain. Aap 5 minutes mein suspicious activity deny kar sakte ho aur account lock kar sakte ho.
Privacy Dashboard
Aapke d12 account Settings mein Privacy Dashboard hai jo show karta hai — kaun se devices active hain, last login timestamp, pending verification requests, aur payment method changes history.
Privacy ke liye häfte sawaal-jawab
Nahi. Aapka withdrawal history sirf aapka personal account dashboard par visible hai. Hamara API ya reporting interface mein yeh data kabhi public nahi hota. JazzCash, Easypaisa, SadaPay ya Raast transactions hamara end mein logged rehte hain, lekin third-party access nahi hota.
Account delete karte ho to 30 din mein account deactivate aur 90 din mein server se remove hota hai. Backup systems mein bhi 180 din baad delete ho jata hai. Permanently deleted data recover nahi ho sakta — koi restore nahi hota.
Session history rakhne se hamara compliance aur fraud detection system work karta hai. Agar koi chargeback dispute ho ya suspicious activity detect ho, hamara team account access patterns analyze karta hai. Yeh data aapke security ke liye zaruri hai aur transaction authenticity prove karne mein madad deta hai.
Haan, dono par same encryption aur security protocols apply hote hain. Mobile app iOS aur Android ke encryption frameworks use karta hai, aur local storage mein sirf session token rakhta hai. Sensitive data jaise password kabhi app mein store nahi hota.
Hamara connection JazzCash, Easypaisa, SadaPay aur Raast ke official APIs through hota hai. Aapka wallet credentials hamara server par store nahi hote — sirf transaction token aur reference ID store hote hain. Direct payment gateway hamari aur payment partner ke beech encrypted connection maintain rehta hai.
[email protected] par likho ya Settings > Report Privacy Issue use karo. Hamara compliance team 48 ghante mein acknowledge karta hai aur 14 din mein investigation complete karta hai. Aapko investigation outcome aur corrective action details email par milega.
d12 ke public history mein koi major breach record nahi hai. Hamara security team 24/7 monitor karta hai aur quarterly penetration testing conduct hota hai. Agar koi vulnerability detect hota hai, hamara team 48 ghante mein patch karta hai aur users ko inform karta hai agar exposure tha.